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Complaints Policy

Customer Complaints Policy

Tell us what went wrong to help us get it right next time

Every Wolseley branch is fully committed to providing our customers with professional products and services.

In the unlikely event that a problem occurs, it is essential that we’re made aware of it as soon as possible so that it can be dealt with efficiently and effectively.

We promise in every instance to handle all complaints quickly, fairly and discreetly.

Only by listening to customer feedback, comments and complaints, can we ensure that Wolseley consistently delivers the quality of service our customers expect and deserve.

You can contact our Customer Complaints by getting in touch using the email below or simply call us on 08000 722 557. To email contact us at

This website is owned and operated by Wolseley UK Ltd. Registration number : 00636445, Registered : England

Registered Office : The Wolseley Center, Harrison Way, Leamington Spa, Warwickshire, CV31 3HH