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24hr Call Out Service

24Hr Call Out Service

If you have an urgent requirement outside our normal branch business hours, call our 24 Hour Call-Out Service hotline:

Call 08445 000 000

Hours of operation

Monday to Friday - from 5:00pm to 7:30am

Saturday, Sunday and Bank Holidays - 24-hour service


The cost of using the Out of Hours emergency service is currently:

  • Standard Call Out Charge: £75 minimum (per callout)
  • Standard Delivery Charge: £125 minimum (per shipment)
  • Normally, the required goods will be available for collection from a specific branch location.

    What to do?

    1. 1. Dial the special Out of Hours hotline number: 08445 000 000
    1. 2. Please give the following information to the operator:
      1. Your full name
      2. Your company name and address
      3. Telephone number (where we can contact you)
    1. 3. The operator will then contact our member of staff on duty. They will call you back immediately to confirm…
    2. a) We are responding to your request;
    3. b) The details of your requirements;
    4. c) The time that the goods will be available for collection;
    5. d) The location of the branch where the goods can be collected.
    6. e) If you wish is to deliver to site, the location for delivery.
    1. 4. If there is no reply to your initial call within 30 minutes, please re-dial the Out of Hours hotline number.

    Please note – for emergency use only

    The Out of Hours hotline number should only be used emergency requirements out of normal opening hours.

    Standard Climate Center terms and conditions apply.

    Service subject to stock availability

    This website is owned and operated by Wolseley UK Ltd. Registration number : 00636445, Registered : England

    Registered Office : The Wolseley Center, Harrison Way, Leamington Spa, Warwickshire, CV31 3HH